Due Diligence

From the desk of Tom Engel:

Dear Colleagues and Clients,

My career in luxury interior design—including my tenure with David Sutherland Showroom/Perennials/Sutherland—taught me that successful execution relies entirely on rigorous quality control, dependable warranties, and verified vendor integrity. It also gave me a deep understanding of the professional and financial exposure designers face when introducing new resources to their projects. In an industry built entirely on trust and reputation, I believe the most critical value an agent can proffer is exhaustive due diligence.To protect your projects, my partners and I operate with the strict compliance standards typically reserved for the commercial and hospitality sectors. Our robust vetting process ensures every artisan we represent is structurally sound and fully accountable.

Our commitment to risk mitigation includes:

Commercial-Grade Compliance: We carry a $4 million umbrella insurance policy to meet the stringent requirements of premium contractors and commercial clients.
Operational Vetting: Every artisan partner undergoes rigorous screening for financial stability, creditworthiness, and warranty honoring.
Direct Atelier Oversight: I work as an integrated member of each artisan’s team. By maintaining a constant presence in their ateliers, I directly monitor your capital and project milestones while anticipating production variables before they impact your timeline.
End-to-End Project Management: We employ a collaborative, team-based approach. While you collaborate directly with elite creative talent, we work hand-in-hand with your contractors to seamlessly manage the project through creation, engineering, delivery, and final installation.

True due diligence means resolving the details upfront so you can design with absolute confidence.

Sincerely, Tom Engel – Founder